Privacy Policy
Protecting your privacy is important to us at Oak Training. At all times we strive to keep your personal information confidential. By ensuring that you are aware of and understand the Oak Training Customer Privacy Policy, we can provide you with better service. Please take a moment to read the following policy to learn how we handle your personal information.
Why we collect personal information
Oak Training collects and uses your personal information to give you superior customer service, to provide you with convenient access to our products and most importantly to make sure a wider range is available to you when required. In addition, we use your personal information to keep you up to date on the latest product announcements and special offers. Oak Training does not disclose to any third parties your personal information. Oak Training will only use company information for the purposes of billing, promotion of Oak Training and notifying customers of any future promotions.
How we collect personal information
We collect information about you in several ways. For example, we might ask for your contact information when you email us to make a purchase or request service. In addition, when you purchase a new Oak Training product, or ask to be included in an email mailing list, we collect and store the information you provide in a secure database.
To save you time and make our web services even easier to use, we allow you create an "Oak Training ID" using your personal information. Here's how it works: Simply fill out a brief profile — including your name, phone number, and email address — then choose a password for security. The system saves your information and assigns you a personal Oak Training ID. Next time you order something from the Oak Training Store you can simply enter your name and password—the system will automatically look up the information it needs. The most important benefit of this system is that we can easily apply discounts or special offers to you that are activated once you log-in.
How we protect your personal information
Oak Training safeguards the security of the data you send us with physical, electronic, and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser as employed by Oak Training.
The Oak Training Store uses industry-standard Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from the Oak Training Store, you must use an SSL-enabled browser such as Netscape Navigator 3.0 or later, or Internet Explorer. This protects the confidentiality of your personal information while it is transmitted over the Internet. Your credit card information is never stored on any of our servers as we use a trusted and secure external agency by the name of Realex Paymentsx.
Access to your personal information
You always have access to the information we have about you. To review and update your personal contact information, simply sign-in on our homepage.
Collecting other personal information
When you browse Oak Training’s website, you are able to do so anonymously. Generally, we don’t collect personal information when you browse — not even your email address.
Our company-wide commitment to privacy
Because Oak Training is a global company, your personal information may be shared with other Oak Training business units around the world. To make sure your personal information remains confidential, we communicate these guidelines to every Oak Training employee so that they will protect your personal information in accordance with the Oak Training Customer Privacy Policy.
The Oak Training Customer Privacy Policy is subject to change at any time. We encourage you to review the privacy policy regularly for any changes.
Last updated November 1, 2009
© 2009 Oak Training Ltd. All Rights Reserved.
What Our Customers Say
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We are always interested in hearing from both existing and potential customers in relation of any of our training products and services.
Most of our customers can find answers to their questions on our Terms of Use page. If you need further assistance, or have other questions not answered please contact us.
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Alternatively you can contact Oak Training by post or by phone
Oak Training Ltd.,
Coffey Lane,
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County Waterford,
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Telephone: ++ 353 24 94453
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