Effective facilitation skills can assist the trainer in a number of important ways. A notable example is the area of conflict resolution.

Facilitation allows everyone to have an input in a safe environment and ensures involvement by staff in decisions. This in turn motivates staff by promoting greater ownership of organizational decisions. Another example is in the area of continuous improvement campaigns where facilitation provides the conduit for improvement suggestions and their implementation.

From the above examples it can be seen that facilitation has many attributes that add value in an organization in terms of how it uses the most valuable resource – its people.

Facilitation is a process that incorporates

- Focus
- Involvement
- Trust
- Positivity
- Information
- Ownership

Facilitation is a way of working with people that enables or empowers them to carry out a task in the best possible way for both themselves and for the organization.

In this context facilitation can be used:

- To work smarter and faster
- To get the whole answer
- To get people more involved
- To get more ideas
- To get more new ideas
- To foster understanding, support and follow-through

So when all of this is taken into consideration it can be seen that facilitation is a developmental educational method that helps people use their own resources to enhance the outcome of group effort. It is this why it also an essential tool for trainers
When is Facilitation Appropriate?

Facilitation might not always be the correct approach in a training event and the choice of using facilitation techniques will be greatly influenced by the members of the training session and the purpose of the training.

However, facilitation is an appropriate approach when the group is involved in:

- Problem Solving
- Visioning
- Modelling
- Process Development
- Performance Improvement
- Conflict Resolution

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