Objectives
To ensure that all expectations are set at the beginning of the training event.
Method
Draw a simple matrix on a flipchart using the four areas outlined below. Some sample answers are provided as examples – they will help you get participants started though you may wish not to include them on the matrix at the beginning.
From The Course
Knowledge
New Skills
From The Trainer
Expertise
Experience
Direction
From Others
Confidentiality
Honesty
From Me
Participation
Support
Ask participants to complete their expectations of the course, of the trainer, from others and from themselves.
Discussion Questions
1. Did anyone feel uncomfortable doing this exercise? Is so, why?
2. Can anyone explain why it is good for us to set expectations?
3. How can we use these expectations for the rest of the training event?
Appropriate Time Required
Flexible, dependent on group size. Maximum time 15 minutes.
